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Hands down one of the most intelligent , kind ,and reasonably priced vets in New England.When my children's guinea pig became ill and stopped eating I brought her to our local RI vet who wasn't well versed in small rodents.She couldn't really diagnose her problem but did palpate a large tumor located in her abdomen.My children were devastated that their sweet guinea pig of 2 years,was most likely going to die.My good friend suggested I travel to get a second opinion with Dr Mertz who promptly and accurately diagnosed her with an ovarian mass.That was a Saturday ,by Sunday Charlotte had surgery and was home.Its now been 3 weeks and our pet is well on her way to a full recovery and life.As a footnote she did developed a slight infection in which Dr Mertz again came through and ordered an antibiotic for her.Within 1day she was herself ,eating , drinking and squeaking away.The total for the doctors services was approximately $195.00 a far cry from my local vet? That included her appointment,overnight boarding,surgery and initial post-op care.This was a very fair price to pay for my children's happiness and Charlottes life.In addition the office staff were very helpful and caring as well.A-1 care from start to finish.
Is this where you took your pet in? I have been trying to get through to someone for a while, but just getting voice mail